Domain Lifecycle Policy

Effective Date: 01/05/2025

1. Domain Registration and Renewal Timelines

  • A domain name is typically registered for a 1–10 year period.
  • Registrants can renew a domain name at any time before expiration via their account dashboard or billing portal.

2. Expiration Notifications

GateHills will notify Registered Name Holders (RNHs) of upcoming domain expirations using a multi-channel approach:

  • 30 days before expiration – first email reminder
  • 7 days before expiration – second reminder
  • 1 day before expiration – final reminder before expiry
  • Within 5 days after expiration – post-expiration notice
  • User dashboard alerts – visible on account login


Note: All notices include renewal instructions, payment links, and consequences of non-renewal.

3. Renewal Grace Period

  • Auto-Renew Grace Period: 0–30 days after expiration
  • The registrant can renew the domain at the standard renewal fee.
  • During this period, the domain may temporarily be placed on hold or disabled.

4. Redemption Grace Period (RGP)

  • If not renewed during the auto-renew grace period, the domain enters a Redemption Grace Period of up to 30 days.
  • During the RGP, the domain can still be recovered for an additional Redemption Fee.


Redemption Fee: AED 300 (approximately USD 82)

Note: This fee is added on top of the regular renewal price.

5. Deletion and Release

  • After the Redemption Grace Period, if still not renewed, the domain will be scheduled for deletion.
  • Once deleted, it becomes available for general registration by any party.

6. Registrar Obligations under ICANN ERRP

GateHills complies fully with ICANN’s Expired Registration Recovery Policy (ERRP).

We provide:

  • Timely renewal notices
  • A clear recovery process
  • Transparent pricing
  • Abuse contact handling

7. Support Contact

If you have questions or need help recovering an expired domain: